Action Plans

Other actors involved

Other state actors involved

Ministry of Territorial Administration and Infrastructure, Yerevan Municipality

Civil society, private sector

“Armavir Development Center” NGO and other NGOs.

Issue subject to regulation

At various levels of education it is necessary to exclude multiple concurrent record-registration of the same learner, oversight over the process of transferring from one educational institution to the other (of various educational levels as well), clarify the mechanisms for listing children, admitting and transferring to, as well as expelling from and resuming studies at educational institutions, ensure transparency in the sector of education, reduce administration, optimize information flows, ensure an electronic listing and the opportunity to follow the list.

Main objective

Ensuring, through unified electronic governance, the completeness of information, collecting, analyzing data. increasing authenticity, public accountability, the effectiveness of work, early detection of the risk of being dropped out from compulsory education and not being included in education and referral, creation of mechanisms for appeal for the main beneficiaries — parents, applying to relevant bodies in case of dereliction, omission or improper fulfillment of duties, a commission of violations in any circle, ensuring electronic listing and the opportunity to follow the list.

Providing appeal mechanisms for students in case of expulsion or dismissal of a student from a higher educational institution, improper fulfillment of obligations, or failure to fulfill them by the HEI.

Brief description of commitment

Development of a unified information (record-registration, transfer, listing, admitting, and transferring of learners) system for management of education by including all institutions of all educational levels, including pre-school, irrespective of the organizational form and subordination. It will give an opportunity to receive multi-layer and comprehensive information about the activities of the organization, reports, attendance, transfers of learners (upon the consent of learners), academic advancement, granted qualification, graduation documents of learners, vacancies, expulsion, registration of children of pre-school institutions and about other issues. The system will provide the opportunity for feedback from parents and learners and for filing appeals, as well as following the steps taken for the solution thereof.

OGP challenge addressed by the commitment

In the sector of education:

•  decrease of corruption risks — open information (upon the consent of learners) about the attendance of learners, vacant places, transfer, expulsion, listing in pre-school institutions, etc.
• organize public awareness-raising for all families for the purpose of increasing the accessibility of the platform,
• develop mechanisms and ensure continuous updating of information;
• launch a window on the platform for responding to the appeals, comments, and proposals of the interested persons, providing relevant solutions to the issues by the relevant agency,
• provide a possibility for the feedback for introducing matters and issues raised by parents and learners, as well as for tracking steps taken towards them,
• introduction of innovation.

Relevance to OGP values

Improvement of public services, enhancement of public integrity, application of innovative technologies.

Ambition

Clarification of mechanisms for listing, multiple registration, admission and transfer of children to educational institutions, expulsion and resuming studies thereof, ensuring transparency, reduction of administration, the introduction of appeal mechanisms for parents and learners, settlement of other issues.