10. Creation of a unified electronic platform for submitting petitions
|Commitment Start and End Date:||11.2018 - 12.2020|
|Lead implementing agency:||Office of Deputy Prime Minister Suren Papikyan|
|Person responsible from implementing agency:||Suren Krmoyan|
|Title, Department:||Lead of the "Digitization team"|
Other actors involved
Other state actors involved
e-Governance infrastructure implementation agency, Ministry of High-Tech Industry, Prime Minister's Office
Civil society, private sector
"Harmonious Development" NGO (upon consent),
"Armavir Development Center" NGO
Issue subject to regulation
As a result of the adoption of the Law of the Republic of Armenia "On petitions", each person has the right to submit a letter on matters of public significance, report on shortcomings of activities of state and local self-government bodies and officials, or a proposal on improving the activities of state and local self-government bodies and officials, settlement of issues relating to economic, political, social and other sectors of civil life or improvement of legal regulations in effect. At the same time, under the above-mentioned Law, both the written form signed by the person (persons) or representatives having submitted the petition and electronic way (through electronic signature) is distinguished as a way of submitting petitions.
Accordingly, the realization of this constitutionally-enshrined right will be more effective and guaranteed as a result of the creation of the unified electronic platform for submitting petitions.
Ensuring the effective process for submitting petitions, ensuring an open, accountable and transparent process for consideration of petitions, increasing the transparency and accountability of activities of state bodies, improving public administration, promoting the public-private sector cooperation.
Brief description of commitment
A unified electronic platform for submitting petitions will be created.
OGP challenge addressed by the commitment
Improvement of public confidence, enhancement of public integrity, access to information.
Relevance to OGP values
The creation of the platform will lead to transparency, accountability of activities of state bodies, promotion of participatory democracy, and innovation.
The creation of the platform will ensure the transparency and accountability of the activities of state bodies.
16.7 Ensure responsive, inclusive, participatory and representative decision-making at all levels.