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Action Plans

10. Creation of a unified electronic platform for submitting petitions

Commitment Start and End Date: 11.2018 - 12.2020
Lead implementing agency: Office of Deputy Prime Minister Suren Papikyan
Person responsible from implementing agency: Suren Krmoyan
Title, Department: Lead of the "Digitization team"
Email: krmoyan@yahoo.com
Phone: +37477779292

Other actors involved


Other state actors involved

e-Governance infrastructure implementation agency, Ministry of High-Tech Industry, Prime Minister's Office

Civil society, private sector

"Harmonious Development" NGO (upon consent),

"Armavir Development Center" NGO

Issue subject to regulation

As a result of the adoption of the Law of the Republic of Armenia "On petitions", each person has the right to submit a letter on matters of public significance, report on shortcomings of activities of state and local self-government bodies and officials, or a proposal on improving the activities of state and local self-government bodies and officials, settlement of issues relating to economic, political, social and other sectors of civil life or improvement of legal regulations in effect. At the same time, under the above-mentioned Law, both the written form signed by the person (persons) or representatives having submitted the petition and electronic way (through electronic signature) is distinguished as a way of submitting petitions.

Accordingly, the realization of this constitutionally-enshrined right will be more effective and guaranteed as a result of the creation of the unified electronic platform for submitting petitions.

Main objective

Ensuring the effective process for submitting petitions, ensuring an open, accountable and transparent process for consideration of petitions, increasing the transparency and accountability of activities of state bodies, improving public administration, promoting the public-private sector cooperation.

Brief description of commitment

A unified electronic platform for submitting petitions will be created.

OGP challenge addressed by the commitment

Improvement of public confidence, enhancement of public integrity, access to information.

Relevance to OGP values

The creation of the platform will lead to transparency, accountability of activities of state bodies, promotion of participatory democracy, and innovation.

Ambition

The creation of the platform will ensure the transparency and accountability of the activities of state bodies.

Potential Impact:

transformative

Implementation status

completed

UN Goals

16.7 Ensure responsive, inclusive, participatory and representative decision-making at all levels.

Ongoing actions

Action Description
Start Date
End Date
Status
Comment from government
1.Development of a technical task based on the study of international experience jointly with state stakeholders and civil society organizations.
11.2018
01.2019
completed
2.Platform introduction and trial.
07.2019
12.2019
completed
3.Full launch of the platform.
12.2019
12.2020
completed
The system of petitions has been introduced and launched, which is available at the following link: հանրագիր.հայ https://bit.ly/3aKmfp0