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Action Plans

3. Ensuring public awareness about health care financing

Commitment Start and End Date: 09.2014 - 09.2015
Lead implementing agency: Ministry of Health
Person responsible from implementing agency: Ministry of Health of the Republic of Armenia
Title, Department: Ministry of Health of the Republic of Armenia
Phone: 60808003

Other actors involved

Other state actors involved

Yerevan municipality

Civil society, private sector

Issue subject to regulation

There is a huge gap amongst the existing developments in the health care financing system; the citizens do not know their rights and are not able to manage their rights in a variety of health care system sectors, inter alia receiving hospital care and primary health care services. Within some standards of organizing and financing the treatment those processes are described, but there are dynamic and transparent systems revealing the developments of those relations.

Main objective

To create a healthcare system financial portal where people, professionals and the public may obtain information on the state-guaranteed funding, on the basic package of services, when the payment for services is due for the patient, and when not, how they can get recipes subject to state-guaranteed payment, on financial and non-financial reports and other information.

Brief description of commitment

Create a financial portal for the healthcare system in a friendly usable format, where the public can get information about state-guaranteed programs financing.

OGP challenge addressed by the commitment

Improvement of public services, More efficient management of public resources, Increasing public integrity

Relevance to OGP values





The public can get information about state-guaranteed health programs financing and also about the co-financing, or fully financing conditions.

Potential Impact:


Implementation status


UN Goals

3.8 Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality and affordable essential medicines and vaccines for all.

Ongoing actions

Action Description
Start Date
End Date
Comment from government
1.Creation of financial portal of health care system  Over 25 reports for public  Professional areas over 1500 users  For the public all the internet users